Feel Better 365 Satisfaction Guarantee
We proudly stand behind our products and want to ensure that you are fully satisfied with your Hapbee experience. Your purchase comes with a 90-Day Free Trial of our all-access subscription to our Digital Blends catalog, and a 1-year money-back satisfaction guarantee on your Hapbee device. Together they are intended to provide you with the opportunity to try and experience the benefits of Hapbee risk-free.
In order to receive a refund for your Hapbee device, you must initiate your return within 1-year of the purchase date. You can adjust or cancel your Blends subscription at any time.
And, yes, Returns Are Free (in the USA and Canada).
Updated: Feb 1, 2022
If you’re not completely satisfied with your Hapbee device purchase, you can return your undamaged Hapbee wearable in its original packaging within 365 days. If your Hapbee is found to be too dirty, stained, or damaged upon reception, we may refuse to refund the return. All returns will receive a refund to the payment method which was used to purchase the device.
How can I return my Hapbee Wearable?
To initiate a return please email firstname.lastname@example.org with the following information and the following subject line "Returns"
- Name on the order
- Order number
- Order Date
- Reason for return
When does the 1-Year money-back guarantee start?
The 1-year money-back guarantee starts on your purchase date. In order to receive a refund, you must initiate the return within 365 days of the purchase date. Please follow the steps above to initiate a return.
I received a Hapbee device as a gift. Can I return it and receive a refund?
You may return the Hapbee wearable, but the refund can only be given to the original purchaser. Please follow the steps above to initiate a return.
I already paid for my Hapbee device. Do I have to pay for Hapbee subscription as well?
Your Hapbee device comes pre-bundled with a limited number of Digital Blends that are available for use as long as you own your device. The specific pre-bundled blends are confirmed at time of sale and are reflected in your Hapbee membership profile. This ensures that you can always enjoy the core benefits of your Hapbee device - whether you choose to subscribe to one of our extended-value subscriptions or not.
Your device also comes with a FREE 90-Day Trial of our all-access membership plan - which allows you to explore the growing catalog of Digital Blends, Routines and Integrations. You may choose to subscribe, unsubscribe or alter your subscription at any time.
The subscription model allows us to reinvest in innovation and R&D to add new features and benefits so your Hapbee experience is constantly evolving and improving. It also puts you in control of how your want to use Hapbee.
For any additional questions, please contact us at email@example.com
Does the Money-Back Guarantee cover subscription costs?
Our 365-Day money-back guarantee covers physical products that can be returned only. If you have been charged for Hapbee membership access or other digital services and used your Hapbee beyond the free trial period those subscriptions fees are not refundable. You may choose to subscribe, unsubscribe or alter your subscription at any time.